Contact Information
The VYROX customer support team is here to assist you with equipment inquiries, technical specifications, order status, and after-sales support for our entire range of lawn care, cleaning equipment, and garden machinery—including lawn mowers, pressure washers, hedge trimmers, and vacuum cleaners.
Self-Service and Helpful Details
Before reaching out, you may find quick answers to common questions regarding your equipment orders through our operational guidelines:
- Order Cancellations: If you need to cancel an order for a lawn mower, pressure washer, trimmer, or cleaning unit, cancellation requests must be submitted within 12 hours of purchase.
- Returns and Exchanges: Return requests are accepted within 30 days from delivery. All garden machinery and cleaning tools must be packed in their original packaging with all included attachments, hoses, blades, manuals, and accessories.
- Shipping Status: All domestic orders ship free within the United States. Track your shipment directly using the tracking link sent to your confirmation email once your machine has dispatched.
Send Us a Message
If you prefer to reach our team via our online inquiry form, please submit the following details and an agent will reply during standard business hours:
- Full Name
- Email Address
- Phone Number
- Order Number (if applicable)
- Machine or Product Type (Lawn Mower, Pressure Washer, Hedge Trimmer, Vacuum Cleaner, or Other)
- Message / Description of Inquiry
Our team is committed to helping you select, maintain, and service your outdoor power equipment and cleaning machinery.
Contact VYROX
Email: contact@vyrox.us
Phone: +1 (971) 361-4812
Store address: 552 Bement Ave, Staten Island, NY 10310, United States
Website: vyrox.us
Live Chat: Available on the website during business hours
Business Hours: Mon-Fri: 9:00 AM - 5:00 PM (Eastern Time)